Frequently Asked Questions

Everything you need to know about bringing Escribo's premium home essentials into your living space.

What is the typical shipping timeframe for furniture and decor?

Most of our home decor items ship within 3-5 business days. For larger furniture pieces, please allow 7-14 business days for specialized freight delivery to ensure your items arrive in perfect condition.

Do you offer international shipping for Escribo products?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

What is your return policy if a piece doesn't fit my space?

We offer a 30-day satisfaction guarantee. If your purchase doesn't perfectly complement your home, you can return it in its original packaging. Please note that a restocking fee may apply to oversized furniture.

How can I track the status of my order?

Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number on our 'Track Order' page to see real-time updates from our carriers.

What payment methods do you accept?

Escribo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.

Are your materials sustainably sourced?

Yes, at Escribo, we prioritize sustainability. We partner with artisans and manufacturers who use FSC-certified wood, recycled textiles, and eco-friendly finishes whenever possible.